This disclosure covers services sold by Hatarii itself — package forwarding, shipping and freight, and items marked "Sold by Hatarii". Products sold by independent marketplace sellers show the seller's own details on their store page.
| 販売業者 Seller | Hatarii Japan K.K. |
|---|---|
| 運営統括責任者 Representative | |
| 所在地 Address | |
| 電話番号 Phone | +81 3-0000-0000 (weekdays 10:00–18:00 JST) |
| メールアドレス | support@octagramtech.com |
| 販売価格 Prices | Shown on each product, shipping-calculator and checkout page, including consumption tax. |
| 商品代金以外の必要料金 Additional fees | International shipping, consolidation and repacking fees, import duties and taxes of the destination country, and storage fees after the free period. All fees are shown before payment. |
| 支払方法 Payment methods | PayPay, credit and debit cards (Visa, Mastercard, JCB, American Express) via Stripe. |
| 支払時期 Payment timing | At checkout. Freight bookings are paid when you accept a firm quote. |
| 引渡時期 Delivery | Forwarded parcels leave our Tokyo hub within 2 business days of payment. Estimated delivery dates for each shipping method are shown at checkout. |
| 返品・交換・キャンセル Returns & cancellations | Shipping services can be cancelled free of charge until the parcel leaves our hub. Items "Sold by Hatarii" can be returned within 7 days of delivery if unused; return shipping is paid by the customer unless the item is faulty. See our Terms of Service. |
Questions about this page?
Contact us at support@octagramtech.com · 🇬🇭 +233 30 000 0000 · 🇯🇵 +81 3-0000-0000